“Its not about targets” comes the message from on high at the CTC Constabulary. The Chief is a tad concerned about the wrong message being sent out. Quality is far more important than fixing the stats with quantity to look good. We care about what we do, it is important to get things done in a way that shows we care about how we serve the public.
The Chief is keen to stress that the trend to hit targets is not what we are about, apparently.
The message seems to have got a bit lost on the way down the food chain.
At the monthly senior officers group meetings, the performance & counting monitoring department are keen to identify those districts or departments who are not playing by the rules and adhering to the really big plan. So much so that the bean counters spreadsheet shows in all its glossy magnitude which of the three districts that make up the organisation is failing to hit the targets set for them by the helpful people keen to justify their own arses by dreaming up ever inventive and original things to measure. Over coffee and biscuits they discuss who is at the top of the pile and who is not. Who is not will get the proverbial kicking to let them know that big brother is watching…………..and counting. Counting on someone trying not to be at the bottom of the pile and therefore deemed to be failing.
To this end, the night shift Inspector from the County Division has finished a long and arduous night shift in which he has to deal with all his usual madness, reviews, cover for the neighbouring Town Division whose Inspector has changed his shift to allow him to attend some top level meetings the following day. He has also lost several buttons from his brand new shirt, he has torn his trousers and has had a sweat on, on more than one occasion. His is not a life of delegated ease but one of involvement, support and being there to help when he is needed. He has not forgotten the art of Policing.
The County Inspector is finishing his checks after ringing other stations before the night shift response went home to thank them for their support and updating the K.I.V folder for his morning handover to the morning relief Inspector when he gets a call from the deputy acting bean counting department Chief Inspector asking why his troops have not submitted a single Intel report or Stop & Search form for the whole of the night shift.
What have they been doing all night?
Why are they not supporting the really big plan as directed?
Why was it that some officers were clearly seen without their hats on?
How could they be recognised as Police Officers?
No mention of the handover prisoners from the previous late shift.
No mention of the numerous jobs they have been unable to deal with because of the high number of code A calls received during the shift as well as the carry over from the previous late shift. Last night needed some serious Policing Intervention activity.
No welfare enquiry of the officers injured during violent disorder and assaulted making several arrests.
No mention of the fact that no officer was able to have a refs break during their shift, again.
No mention that most of the shift are still writing handover packages for the early shift response team to finalize and deal with charging issues.
But at least it is not all about targets and quantity.
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