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T.W.I.M.C.

I have recently had occasion to seek the services of the vet for a canine companion and have found the reception from the veterinary nurses to be excellent. This is not the first time and although the circumstances were totally different, the response was the same. Caring, professional and efficient. Lots of us could learn a lesson or two from these people, at least the ones I have met.

To whom it might concern, also to veterinary nurses every where, accept my thanks. Some of our hospitals could some lessons from these people.

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11 Responses

  1. It might have something to do with the patients all being cute and cuddly and more importantly having fee paying masters!

  2. On behalf of all veterinary nurses many thanks for you kind words and glad all went well.
    I am used to handlers and 4 legged partner turning up through the night at work. And kettle is always on though sometimes you may need to make the drinks yourself :-))

  3. Hi, I hope the dog is ok. As an owner of 3 of our furry friends I know what it`s like when the bairns get poorly. Stay safe our there. So mote it be.

    Madjack

  4. I second WEB’s comments. The services provided by vet nurses to my canine pals have been excellent.

  5. Wholeheartedly agree. I know quite a few as friends or professionally. My lad is under Leahurst University Hospital on a regular basis. Superb attitude from everyone. Thanks to all.

  6. One of the reasons veterinary care is so excellent is that it is provided via the free market. If it were nationalized, it would go you know where in a handbasket soon enough.

  7. I wholeheardtedly agree with you all the receptionists are great at my vets and all know both of my cats names along with Mum’s dog and cat.

    It is a teaching practice and you see various different vets but they have all been wonderful especially with my poorly kitty at Christmas they couldn’t do enough for her.

    Your right some nurses could take a leaf out of their book in my recent experience, that is not all by any means most are ok.

  8. I have worked as a locum at the equine section at Leahurst. I loved it and using a firehose to clean the op theatre was “the bee’s knees”. It was thanks to one of the nurses there l took to wearing artery forceps clipped to my uniform they are so useful :-)

    Was a few years ago and we would look across at the pig farm wondering if the small animal unit would ever be built or remain just a drawing on paper.

  9. Used to use Leahurst Equine for my Horse, the new Small Animal Teaching Hospital is excellent, a much needed improvement on the old one in Liverpool.

  10. Vets and vet nurses, both. I can have injured animals at any time of day or night, put in a call, and have someone friendly, caring, professional and efficient at the other end. If they have to come out, even at 3am on Sunday, they do so without making a fuss and do the job without complaint. Try getting that sort of service from most parts of the NHS. (I make a big exception for most mid-wives.)

    Of course, it helps that they know there are bacon sandwiches, home-made biscuits and strong tea waiting for them. I’ve never yet met a vet or veterinary nurse that wasn’t hungry!

  11. Yes, I have to agree…. We do a charity run two days a week, ferrying animals to & from the vet for our local animal re-homing centre, so we have a lot of contact with the vets themselves, as well as the vet nurses and receptionists

    It is really interesting work, and we have learnt an enormous amount through it….. mainly because everyone seems to be able to make time to explain things.

    I have to agree with Noddy, though, the fact that nobody leaves without getting out their cheque book or bit of plastic, is a telling fact.

    If you go to a doctor privately, that too is a different world from the NHS system !

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